Privacy Policy
Last Updated: February 21, 2026
1. Introduction
Fire Aware ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information: Name, email address, phone number, billing address, and payment information (processed securely by third-party providers).
Usage Data: IP address, browser type, pages visited, time spent on pages, and referring website.
Sensor Data: Location coordinates, air quality measurements, and timestamps.
3. How We Use Your Information
- Provide and maintain our services
- Process transactions and send related information
- Improve our website and services
- Send marketing communications (with your consent)
- Respond to inquiries and support requests
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers under confidentiality agreements.
6. Cookies
We use cookies and local storage to maintain your preferences (such as dark mode settings) and improve user experience.
7. Contact Us
For privacy concerns, contact us at privacy@fireaware.com
What We Collect (and What We Don't)
Fire Aware stores only what is necessary to deliver alerts and improve forecasts: sensor readings, coarse location for regional dashboards, and your alert preferences.
We never sell personal data, never share location with advertisers, and never fingerprint your browser across sites. Telemetry is opt-in; you can clear your preferences at any time. Read the full Privacy Policy below for data retention windows and the legal bases under PIPEDA.