Frequently Asked Questions
What is Fire Aware?
Fire Aware is a real-time air quality monitoring platform that visualizes sensor data on an interactive map. It helps communities track AQI, PM2.5, and CO2 levels.
How often is the data updated?
Our sensor network updates in real-time, with data refreshing every 5-10 minutes depending on sensor configuration.
Can I export my data?
Yes! Click the "Export CSV" button in the Detection Map to download all your sensor data for analysis in spreadsheet software.
What do the different colors mean?
Colors represent AQI levels: green (good), yellow (moderate), orange (unhealthy), red (lethal), and dark red (hazardous).
Is there a mobile app?
The dashboard is fully responsive and works on mobile browsers. A native app is in development.
How do I add a new sensor?
Click "Add Sensor" in the Detection Map, then click anywhere on the map to place a new monitoring point.
How much does Fire Aware cost?
We offer flexible pricing plans starting at $29/month. See our Pricing page for details.
Still have questions? Contact our support team
Frequently Asked, Deeply Answered
Beyond the headline Q&A, the most useful answers blend sensor data, weather feeds, and historical records — here's where to find each layer.
Each answer links to the underlying source: BC Wildfire Service feeds, our sensor mesh, Environment Canada, and partner agencies. If you have a question we haven't answered here, send it via the Contact page — we add new FAQs every release cycle.